Privacy Policy

How Homevia handles the information you share with us

This policy explains what information Homevia collects, how it may be used, when it may be shared, and the choices you may have.

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Last updated: April 8, 2026

Homevia collects information through quote forms, contact forms, phone calls, emails, website analytics, and related business communications. By using this website or submitting information through it, you agree to the practices described in this policy.

Information Homevia collects

Homevia may collect information such as name, phone number, email address, service address, requested service, preferred date and time, property details, notes, IP address, browser data, website usage data, and communication history.

Homevia does not request Social Security numbers, driver’s license numbers, banking credentials, or payment card details through the website quote and contact forms. Please do not submit sensitive personal information through website forms.

How Homevia uses information

Homevia may use submitted information to:

  • respond to quote requests and general inquiries
  • contact users by phone, email, or text message
  • schedule, confirm, update, or support service requests
  • coordinate requested services with internal teams, contractors, service providers, affiliates, or business partners
  • send relevant service, scheduling, or follow-up updates
  • support business operations, marketing, and analytics
  • maintain records, prevent fraud, and enforce legal rights

When information may be shared

Homevia may share information with service providers, contractors, affiliates, referral partners, customer-support vendors, software providers, advertising or analytics vendors, and other trusted third parties as necessary to provide, coordinate, support, improve, or market services, or for other related lawful business purposes.

In some cases, Homevia may also share information with business partners in connection with quote fulfillment, scheduling, service coordination, customer support, operations, marketing, analytics, or related business purposes where permitted by law.

Homevia does not ask for sensitive personal information through the website forms and requests that users do not submit it in open-text fields.

Marketing communications

By submitting a form, requesting a quote, or otherwise providing contact information, you agree that Homevia may contact you by phone, voicemail, email, or text message regarding your request, scheduling, customer support, follow-up, and related services, subject to applicable law.

Cookies, analytics, and advertising tools

Homevia may use analytics tools, advertising tools, cookies, pixels, session logs, and third-party integrations to understand website traffic, improve advertising performance, track lead sources, and measure conversions. These tools may collect technical and usage information automatically.

Retention and security

Homevia may retain personal information for as long as useful or necessary for business, legal, operational, contractual, fraud prevention, recordkeeping, or marketing purposes. While Homevia takes reasonable steps to protect information, no website, database, email system, or transmission method is completely secure.

User choices

If you want to stop receiving marketing communications or want to ask about information submitted through the website, contact Homevia using the contact information on the site. Depending on your location and applicable law, you may also have rights to request access, deletion, correction, or opt-out of certain information uses or sharing practices.

Children’s privacy

This website is not directed to children under 13, and Homevia does not knowingly collect personal information from children under 13 through the website.

Policy changes

Homevia may update this policy at any time. Updated versions become effective when posted on the website unless otherwise stated.